Shipping Policy
Order Processing
At Clara & Grace Vancouver, every order is carefully prepared to ensure quality and accuracy.
Please allow 1–3 business days for order processing before shipment. During this time, your items are verified, prepared, and packaged by our fulfillment team.
Orders placed on weekends or public holidays will be processed on the following business day.
Delivery Times
Estimated delivery time is typically 5–15 business days, depending on the destination and local delivery conditions.
We collaborate with trusted international shipping partners to ensure safe and reliable delivery. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information so you can monitor your package.
Shipping Costs
We are pleased to offer free standard shipping on all orders, with no minimum purchase required.
Your order will be delivered directly to your address without additional shipping charges at checkout.
How to Place an Order
Shopping with Clara & Grace Vancouver is simple:
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Select your desired item and add it to your shopping cart
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Continue to checkout and confirm your shipping details
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Choose your preferred payment method through our secure checkout system
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After completing payment, you will receive an order confirmation email
All transactions are processed through an SSL-encrypted environment to protect your personal and payment information.
Shipping Delays & Availability
While we aim to meet all estimated delivery timeframes, occasional delays may occur due to factors beyond our control, including:
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peak shopping periods
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customs clearance procedures
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carrier disruptions or global logistics delays
If unexpected delays arise, our team will work to keep you informed and assist where possible.
Customer Support
If you have any questions regarding shipping or need assistance with your order, please contact us:
Clara & Grace Vancouver
Email: info@claragracevancouver.com
Our team is always happy to assist you.